Seventh.Ink supports the United States Postal Service by using their services exclusively for shipping all orders. Items ship as promptly as possible, most often in less than one business day. Seventh.Ink is not responsible for items lost in the mail once they have been shipped, so please choose an option with tracking (Priority instead of First Class) if you place a large order.
USPS has recently increased international shipping by 58% - Unfortunately this is out of my hands, sorry for the inconvenience.
Seventh.Ink does ship worldwide and I'm constantly adding countries to the list. If you don't see your country in the list when you're checking out, contact me and I'll look into adding it. Please be aware that the only way to track international shipments is to pay for Priority International Shipping. I will not be held responsible for orders that are lost in the mail, so if you place a large order you will want to consider paying extra for Priority so it can be tracked. I am a single person selling shirts and art, not a large company that can or will refund money for lost shipments.
If you are in the UK your order may be subject to VAT, or Value Added Tax. At this time I do not have the ability to charge VAT in advance, so please be aware that your order may incur some additional taxation from customs.
Similarly, international orders in countries outside of the UK may be subject to taxation laws like VAT. Please be aware of these laws when placing your order.
Note: If you are an international customer and your order has not come through after an extended period of time, please check with your local customs office. Most often, your package will be there waiting to be picked up.
I do my best to keep the Seventh.Ink inventory up to date, but from time to time I do run out of certain products. It is very rare, but if you somehow order a product that is out of stock I will notify you.
Unworn/unwashed shirts can be returned for a 15% restocking fee. Once the shirt is received and assessed as being in good condition I will invoke a refund minus the fee. The refund will not cover any shipping costs involved with the transaction. Equal exchanges have no fee, but must include return postage from Seventh.Ink to you. We will handle this transaction before any return is processed.
Please contact Seventh.Ink if you want to return or exchange your order. I will only accept returns that are postmarked within 14 days of reciept, and only if you email me first to get approval. Returns/exchanges must be in perfect condition and have the original tags in place, otherwise they will not be accepted.
If your shirt has a manufacturing error you will be refunded an amount to cover the cost of USPS First Class shipping back to Seventh.Ink.
At this time I will not accept returns on prints, original art, or anything that falls into that category (including box sets). These items are shipped out in pristine condition, returning them will likely put some wear and tear on the items. I ship art and prints out as new, not used, so this is the rule when it comes to this type of product.
If you wish to cancel your order before it has been shipped (you will be notified via email when your order has shipped), you can let me know by using the contact form and I will refund your payment and cancel your order.